On-Site Support Services
Please call for the latest service rates.
All time and mileage is billed portal to portal and there are no minimum billing charges.
Worldwide Field Service. Available 24 hours a day, 7 days a week.
Simply call our hot-line at (586) 463-3811 to schedule a field service technician. After normal business hours you will be prompted to leave an emergency message that will be responded to promptly. Excel schedules service technicians on a first come first serve basis, and according to product specialty.
Improve Your Up-Time
Excel provides maintenance contracts and other customized maintenance programs that offer a wide range of benefits to our customers. Simply ask one of our sales representatives for more information on these standard services.
We want to insure total satisfaction, and sometimes that means taking time out to help our customers through start-up, or installation difficulties.
This includes our in-house tech support, as well as remote VPN, site-to-site communications.