Worldwide Field Service, available 7 days a week.
Simply call our hot-line at (586) 463-3811
or use the Request Service
web-link on this page to schedule a service technician. If you are calling after normal business hours, you will be prompted to leave a message which will summon a priority return call on the following business day. Excel schedules service technicians on a first come first serve basis and according to product specialty.
All time and mileage is billed portal to portal, and there are no minimum billing charges.
Improve Your Up-Time
Excel provides maintenance contracts and other customized maintenance programs that offer a wide range of benefits to our customers. Simply ask one of our sales representatives for more information on these standard services.
We want to insure total satisfaction, and sometimes that means taking time out to help our customers through start-up, or installation difficulties.
This includes our in-house tech support, as well as remote VPN, site-to-site communications.